Why We Get Defensive and How to Stop

Khailing Neoh's TEDx talk discusses the reasons why we get defensive and how to stop. She suggests a three-step process: Acknowledge, Accept, and Continue. Acknowledge when you feel guilt or shame, accept these feelings and reflect on them, and continue by forgiving yourself and others, congratulating yourself for small wins, and striving to do better each day. She also introduces a bonus step, 'Gifting', which involves accepting compliments graciously and passing them on to others who deserve credit.

via Why we get defensive—and how to stop | Khailing Neoh | TEDxUnity Park